Last updated: June 2026

This Cookies Policy explains how TOP Physiotherapy Ltd. (“we”, “us”, “our”) uses cookies and similar technologies on our website www.topphysiotherapy.co.uk.

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1. What are cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

Cookies may be:

• Session cookies (deleted when you close your browser)

• Persistent cookies (stored until they expire or are deleted)

• First-party cookies (set by our website)

• Third-party cookies (set by external services we use)

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2. How TOP Physiotherapy uses cookies

We use cookies to:

• Ensure our website operates securely and correctly

• Enable booking enquiries and contact form functionality

• Improve user experience and website performance

• Understand how visitors use our website so we can improve our services

• Support marketing and outreach (where applicable, such as Google or social media advertising)

We do not use cookies to collect sensitive personal health information.

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3. Types of cookies we use

a) Strictly Necessary Cookies

These cookies are essential for the website to function. Without them, services such as contact forms, booking requests, and page navigation may not work correctly.

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b) Performance and Analytics Cookies

These cookies help us understand how visitors use our website (for example, which pages are visited most often and how users navigate the site).
This helps us improve our website and services.

We may use tools such as Google Analytics.

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c) Functionality Cookies

These cookies allow the website to remember your preferences and improve your experience when returning to our site.

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d) Marketing Cookies

If used, these cookies help us deliver relevant advertising and measure the effectiveness of our marketing campaigns on platforms such as Google or Meta (Facebook/Instagram).

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4. Third-party cookies

Some cookies may be set by third-party services we use to support our website, including:

• Website analytics providers (e.g. Google Analytics)

• Online booking or scheduling tools

• Social media platforms (e.g. Facebook, Instagram)

These third parties may process your data according to their own privacy policies. We do not control these cookies.

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5. Consent to cookies

When you first visit the TOP Physiotherapy website, you will be presented with a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage your cookie preferences

You can change or withdraw your consent at any time via your browser settings or cookie preferences tool (if available on our site).

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6. Managing cookies

You can manage or delete cookies at any time through your browser settings. Most browsers allow you to:

• View cookies stored on your device

• Delete cookies

• Block cookies

• Set preferences for specific websites

Please note that disabling certain cookies may affect the functionality of our website, including online forms and booking features.

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Useful links:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

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7. Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our services. Any updates will be posted on this page with a revised “Last updated” date.

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8. Contact us

If you have any questions about this Cookies Policy or how we use cookies at TOP Physiotherapy Ltd., please contact us:

TOP Physiotherapy
1 Swallow Close, Olney, MK46 5FT
Email: tommy@topphysiotherapy.co.uk
Phone: 01234 385 611
Website: www.topphysiotherapy.co.uk